Important Message from DHHS-OFI. Beware of scam calls and emails phishing for EBT card information:
On April 8, 2025, the Office for Family Independence received reports of scam calls and emails received by clients asking them to share their Electronic Benefit Transfer (EBT) card numbers. These cards contain a client’s available SNAP, TANF, and State Supplement benefits. Our Office will not call or email you to ask you for your EBT card number. Do not provide your EBT card number to anyone who calls you. OFI Eligibility staff are available to call Monday through Friday 7:00AM to 4:00PM, at 1-855-797-4357. Clients who have opted into e-noticing will receive text message notifications from 844-789-7837. To activate cards and check balances, please call 1-800-477-7428 (the number on the back of the card). If you believe your card was used fraudulently, please call us at 1-866-348-1129 to report it.
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